Sofia Romero is an industrial engineer with over 15 years of experience in Supply Chain, specializing in Customer Service, Logistics, Procurement, and Planning. Currently serving as the Customer Service Manager at Amcor, Sofia leads a team of analysts and implements process improvement projects like Order-to-Cash and service level enhancements. Sofia previously held roles at Nestlé S.A., Yanbal International, and HEINZ-GLAS Group, contributing to significant improvements in service levels and operational efficiencies. They hold a Master's in Supply Chain Management & Technology from La Salle in Barcelona and an international certification in Executive Coaching.
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