Amit Sharma is an IT Senior Service Delivery Manager with over 18 years of experience in global IT companies. They have held various roles, including Team Lead in Customer Operation Management at Cognizant from 2010 to 2014 and Service Delivery Manager at Amdocs in 2021. Previously, Amit served as an Associate at Wipro Technologies from 2007 to 2010, managing customer operations for organizations like British Telecom and JPMorgan. Amit is currently pursuing a BTech in Computer and Information Sciences from institutions such as Punjab College of Engineering & Technology and also undertakes studies in ITIL, Project Management, and Service Delivery.
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