Arik Perets is an experienced professional with a comprehensive background in infrastructure and IT management, currently serving as the Customer Operations Director - Site Manager for Amdocs at Telecom Austria Group since 2001. Key responsibilities include the coordinated management of multiple related projects to achieve strategic business objectives, along with the leadership of various infrastructure teams across different customer sites, including Mtel and Elisa in Finland. Arik's expertise spans planning, implementation, and support of both production and non-production environments, as well as operational incident management. Prior experience includes roles at IBM as an infrastructure developer and a solid educational foundation with engineering degrees in Computer Science and Civil Engineering from recognized institutions.
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