Augusta Colangelo

Augusta Colangelo is an experienced project manager currently overseeing billing system upgrade projects at Amdocs since March 2018, demonstrating strong communication and negotiation skills to resolve conflicts and deliver successful outcomes across Europe. Prior experience includes serving as a customer care team leader at Comverse, where Augusta acted as the primary technical contact for customers, provided leadership to the Technical Support team, and enhanced personal knowledge in the field. Earlier roles include senior customer care engineer at CSG Systems, senior consultant at Lucent Technologies focused on deploying billing software, software engineer at LHS customizing billing systems for telecommunications, and C/C++ analyst programmer at LOGOS.