Malabika D.

Malabika D. has extensive experience in the fields of education, IT training, and service management. Positions include Center Manager and Senior Faculty Member at Arena Multimedia, Technical Process Trainer at Sitel India, and various leadership roles at IBM India, including Strategy Consultant and Operations Manager. Currently, Malabika serves as Service Delivery Manager at Amdocs, focusing on service stability across complex multi-cloud environments. Educational credentials include a Bachelor of Commerce from Calcutta University, an MBA from Jaipur National University, and multiple certifications in Project Management and ITIL. Malabika has also worked in diverse roles in organizations like Computer Pride Inc., Wipro Spectramind, and Genpact, demonstrating a robust capability in managing projects and teams while delivering technical solutions.