Marco Giaccaglini is a BSS Sales Solution Architect at Amdocs, where they have been instrumental in defining cost-effective customer and revenue management solutions since 2015. Previously, Marco served as the Director of the Collaboration Program at the TeleManagement Forum and held roles at Comverse and Lucent Technologies, focusing on system architecture engineering within the telecom industry. Marco's career began with R&D positions at Telecom Italia TI Labs and Italtel, where they developed OSS solutions for GSM networks. They earned a Master’s degree in Telecom and Software Engineering from Politecnico di Torino in 1993.
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