Marla Doreen Flavier

Marla Doreen Flavier is the Operational Excellence Process and Quality Lead at Amdocs Philippines, where they focus on continuous improvement and compliance in a global environment. With eight years of experience in IT consultancy and four years in Quality Management within the Business Process Outsourcing industry, Marla has demonstrated a successful track record in project management and process establishment. Marla is a Lean Sigma and ITIL practitioner, known for their ability to simplify complex procedures. They hold a Bachelor of Arts degree from the University of the Philippines.