Michael Roberts is a seasoned Solution Architect and Designer with extensive experience at Amdocs, where responsibilities include providing multi-tier production support for the Customer Service Management and Resource Management modules at Three Ireland. Previously, Michael held senior development roles at Telenor Group and Electronic Data Systems, focusing on requirements gathering, analysis, development, testing, and onsite acceptance testing. Earlier in the career, roles as a Developer at Norwich Union Software Systems and as an Operations Analyst at Aer Lingus contributed to a solid foundation in coding, testing, and analysis. Michael holds a B.A. (Hons) in Natural Sciences (Chemistry) from Trinity College Dublin and a Postgraduate Diploma in Accounting from Dublin City University.
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