Nicolle Serrano is an Operations Manager with over 10 years of experience in the telecommunications industry, focusing on data migration, business analysis, solution design, and operations management. Currently, they serve as a vital link between internal teams and customers, ensuring effective communication and operational stability. Previously, Nicolle worked as a Senior Test Engineer, where they developed skills in testing methodologies and coordinated significant data migration projects. They hold a Bachelor's degree in Information Systems and an Executive MBA in Business Analysis from FIAP, along with certification in SQL Server. Nicolle is known for their leadership, customer-facing skills, and ability to foster collaborative environments.
Location
São Paulo, Brazil