Robert Cruz is a Technologies Manager at Amdocs with over 10 years of experience in the Information Technology industry, specializing in managing IT services across diverse businesses. They have previously held roles such as Enterprise Systems Administrator at SM Retail, Service Desk Analyst at HP, and Storage Systems Management Services Technical and Operations Lead at DXC Technology. Robert's expertise encompasses IT Service Management, Service-Level Agreements, and administration of complex IT infrastructure, including Data Center and Network Operations. They earned a Bachelor of Science in Computer Science and Information Technology from Asia Pacific College.
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