Sergio Mendonça is a Software Engineering Manager at Amdocs, leveraging over 10 years of experience in IT, particularly within the telecommunications sector. With a diverse background that includes roles in production support, quality testing, and solution design, Sergio has developed expertise in translating business requirements into technical solutions while focusing on continuous improvement. They have managed various international projects across Brazil, Chile, and Peru, emphasizing methodologies such as DevOps, Agile, and ITIL. Sergio holds a Bachelor's degree in Systems Analysis and Development and an MBA in Project Management.
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