Shachar Samuel

Shachar Samuel is an accomplished Information Technology Manager at Amdocs since March 2015, leading three global IT teams encompassing Global Mobile Services, M&A IT, and Projects & Processes. Shachar manages a team of 25 employees across Israel, India, the USA, and Europe, providing support for 27,000 employees and overseeing budget planning, cost-saving initiatives, and company policy management related to telephony and broadband. Prior to this role, Shachar served as Services Manager, managing mobile solutions teams and ensuring high customer service standards. Earlier experience includes serving as CSIL Supervisor at SparkNetworks, where Shachar supervised a team of 18 employees focused on quality assurance and customer service training from March 2009 to January 2015.