Sharon Cox is a seasoned professional with a comprehensive background in customer engagement, vendor management, and agile transformation. Currently serving as a Customer Engagement Manager (Director) at Amdocs since October 2017, Sharon also leads Vendor Management for BSS Transformation. Previously, Sharon contributed as a Lecturer on Lean/Agile for Financial Services at The Institute of Banking and worked as a Management Consultant specializing in strategic outsourcing, vendor management, and executive coaching. With a tenure at Ericsson from June 2000 to February 2016, roles included Senior Technical Leader & Outsourcing Manager, Systems Manager, Vendor Manager, Senior Software Engineer, and Software Designer, focusing on network management solutions and agile project management. Sharon holds a Bachelor of Commerce with specializations in Economics, Management Information Systems, and Company Law from the University of Galway, along with a Postgraduate Diploma in Business Systems Development and a Leadership Curriculum Core degree from the Irish Management Institute.
This person is not in the org chart
This person is not in any teams
This person is not in any offices