Vikas Srivastava

CSE -customer Service Executive

Vikas Srivastava is an experienced professional in the telecommunications sector, currently serving as a Customer Service Executive at Amdocs since May 2021, where responsibilities include enhancing customer satisfaction and fostering strong relationships across APAC, EMEA, and Europe regions. Prior to this, Vikas held various high-ranking positions at Amdocs and Ericsson, including Director of RF Engineering and Head of Mobile Services Delivery, overseeing global RAN optimization and managing extensive network projects. Vikas has a strong background in program management, operational efficiency, and technical leadership, with a track record of successfully transitioning clients to advanced technologies and driving innovations within teams. Holding a Bachelor's Degree in Electronics and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya, Vikas's career reflects a commitment to excellence and strategic growth within the telecommunications industry.

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Madhya Pradesh, India

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