Vikram Tomer has extensive experience in technical support and service delivery management, beginning with roles at Wipro BPO as a Technical Consultant and Tech Support Analyst from 2005 to 2006. Vikram then served as a Senior Technical Support Coach at Dell from April 2006 to March 2009. Subsequently, Vikram held various positions at Amdocs from March 2011 to April 2016, including Service Delivery Manager, where responsibilities included leading offshore establishment activities, managing matrix reporting teams, and ensuring adherence to service level agreements. Vikram holds a Bachelor of Engineering in Civil Engineering from Shivaji University, with prior education from Denobili.
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