Basem Elfaky is a Senior Software Business Analyst and product owner with over 14 years of experience across various fields, including technical support, analysis, operations, and customer service. Currently, Basem works at Amer Group, continuing to enhance their expertise in business analysis and product ownership. Previous roles include positions at Alqemam qTech, Etisalat Egypt, and Telecom Egypt, where Basem successfully managed teams and resolved customer issues. Basem holds a Bachelor's degree in Law from Ain Shams University.
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