Armine Melkonyan is a dedicated professional focused on designing customer experiences that align business goals with human needs. Currently serving as a Customer Journey Expert at Ameriabank CJSC, Armine creates detailed visual journey maps and analyzes customer interactions across various platforms. Previously, Armine held roles including Product Owner at Seven Smarts LLC, where they conducted market research and communicated project progress to senior management, and Technical Writer, crafting comprehensive documentation for a learning management system. Armine's educational background includes ongoing studies at The Yerevan State Linguistic University after V. Brusov.
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