Nina Yeghiazaryan

Customer Journey Expert at Ameriabank CJSC

Nina Yeghiazaryan has a substantial work experience in the banking and telecommunications sectors. Nina started their career at Beeline Armenia in December 2011, where they worked as a Call Center Specialist until January 2014. Nina then joined Ameriabank CJSC in January 2014 as a Contact Center Specialist until October 2015. Nina was later promoted to the role of Contact Center Senior Specialist at Ameriabank in November 2015, where they stayed until May 2019. Currently, Nina is employed at Ameriabank as a Customer Service Team Lead, a position they have held since May 2019.

From 2007 to 2011, Nina Yeghiazaryan attended Yerevan State University and obtained a Bachelor's degree in Sociology.

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Timeline

  • Customer Journey Expert

    January 1, 2024 - present

  • Customer Service Team Lead

    May, 2019

  • Contact Center Senior Specialist

    November, 2015

  • Contact Center Specialist

    January, 2014