Albert Lai is the Director and Head of Payments Consulting for Hong Kong and Taiwan at American Express, a position held since 2022. Previously, Albert held various leadership roles, including Senior Vice President of Product Development & Management at HKT Financial Services, and Senior Director at Tencent's Financial Technology Division. Earlier in their career, Albert served as Head of IT Services and Head of e-Business & Service at Dairy Farm's 7-Eleven in Hong Kong and Macau. Albert's extensive experience in IT and financial services is complemented by ongoing studies for an MSc in Information Technology and a BSc in Electronic & Electrical Engineering from UK universities.
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