Dan Shaw

Dan Shaw is an experienced training and development professional currently serving as an International Field Enablement Training Specialist at American Express since July 2025. Prior to this, Dan held various roles at Intrum, including Leadership Development Specialist, where responsibilities included designing blended learning programs, onboarding new managers, and maintaining the LMS system. As a Learning and Development Specialist, Dan focused on creating tailored training materials and coaching new L&D Specialists, while earlier roles at Intrum involved business analysis and team leadership. Dan began the career in customer support and collections at 1st Credit. Dan holds a CSA Level 3 Diploma from the Credit Services Association and a Bachelor of Arts in Theatre from Nescot.