Daniel Thomas is the VP of Travel and Lifestyle Services at American Express, overseeing operations across Australia, New Zealand, and Singapore. Previously, they served as the Senior Director of Global Customer Experience at Orbitz Worldwide, where they managed substantial teams and global content strategies. Daniel held various roles in customer service and operations at companies like Cover-More Group, John Paul, and Sabre Pacific, significantly improving productivity and service levels throughout their career. They earned a Bachelor of Arts in History from Goldsmiths, University of London.
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