Ed Jaffe

Ed Jaffe is an accomplished professional with extensive experience in client management, sales training, and marketing communications. Currently serving as the Director of Client Management at American Express, Ed leads a team supporting merchants across several states. Previous roles include Director of Account Development, where Ed significantly improved target attainment, and Master Coach and Facilitator at 2Win!, recognized for excellence in sales training. As the founder of Demo Solutions, Ed developed innovative sales enablement training programs. Academic contributions as an adjunct lecturer at Northwestern University highlight Ed's commitment to education. Throughout a diverse career, Ed has held key positions at notable companies including IBM, SDL, and Hansa Marketing Services, earning multiple awards for outstanding performance and strategic leadership. Ed is also a bassist in the band Fascinator, with a debut EP available on streaming platforms.