Fini Abdullah

Fini Abdullah is a results-driven manager with 16 years of experience in the servicing environment, currently leading the Global, Premium and Partner Experience team at American Express. Previously, they held management roles focused on customer experience and operations, where they developed and executed strategies to enhance merchant satisfaction across Asia Pacific markets. Fini's career began at Datacom, where they managed quality assurance and drove compliance within the Microsoft Loyalty Program. They earned a Bachelor of Information Technology (Honours) in Data Communication & Networking from Multimedia University from 2001 to 2005.