Ingrid Bäckström is an experienced professional with a diverse background in payments consulting, business excellence, and training instruction. Currently serving as a Payments Consultant for the Nordics at American Express, Ingrid specializes in leveraging payment expertise to enhance merchant value and foster relationships with clients and partners. Previous roles include Business Excellence Manager at American Express, Credit Controller at Arrow Electronics, and Retail Store Manager for a self-owned second-hand shop. Ingrid has also worked in various capacities at PwC Sweden, Onitio, and American Express Global Business Travel. In addition to extensive experience in customer service and account management, Ingrid holds a Bachelor's degree in Business and Administration from Stockholm University and has completed several educational programs to enhance professional skills.
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