John Cropper is a seasoned digital platforms leader with over 20 years of experience in the payments industry, focusing on elevating customer experiences and implementing effective business strategies. They previously held multiple roles at American Express from 2009 to 2010, including Consultancy Manager and Head of Operational Development. Since 2022, John has been serving as the Marketing Director at American Express. They earned a BSc Hons in Psychology from City, University of London between 1991 and 1994.
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