John S. Abrams is a Senior Software Engineer at American Express, where they manage L1 Tech Support and SRE operations for Global Merchant Reconciliation. Since 2022, they have developed an internal web-based automation platform, significantly reducing operational toil for colleagues. Prior to this, they served as a Software Engineer at American Express from 2019 to 2022, managing a suite of applications to enhance Cardmember and Merchant experiences. John also worked as a CADD/GIS Specialist and Technical Writer at Dewberry from 2013 to 2017. They earned a Bachelor's degree in Computer Science from Rutgers University in 2019.
Location
Morristown, United States
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