Kerla Wolf is an accomplished executive with extensive experience at American Express, where roles have included Vice President & GM of Global Coverage, Reporting & Merchant Experience, and Vice President, Global Merchant Experience. Key responsibilities encompass strategy and measurement for expanding card acceptance, enhancing customer experience, and driving business growth. Kerla's leadership has shaped initiatives in merchant satisfaction, global servicing strategies, and investment planning across multiple business areas. Prior experience includes consultant roles at First Manhattan Consulting Group and Levitan & Associates, focusing on financial services. Kerla holds a BA in Economics from Harvard University and an MBA in Strategy & Marketing from NYU Stern School of Business.
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