Lee Watson has extensive experience in the financial services industry, primarily with American Express since 1996, where the current role is Manager of a Global Operations Capabilities Support Team for Cross Border Payments. This position involves implementing key business initiatives, such as the SWIFT payment gateway, and overseeing a vendor partner team focused on Agile delivery for Robotics Process Automation. Previous roles at American Express include Product Owner, Project Manager for GFES and Global Automation, and Automation Specialist, demonstrating a strong background in project management and software development. Earlier career experience includes managing customer service for Foreign Exchange branches at Thomas Cook Group and various roles at National Westminster Bank, cultivating a deep understanding of banking operations and customer service.
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