Mark Streeter is a seasoned professional with over 10 years of experience in risk management, governance, customer experience, and operations. Currently serving as the Director of Operational Excellence in Consumer Services at American Express, they are responsible for global operational risk control and governance programs. Mark has previously held various leadership roles within American Express, focusing on customer service, vendor performance management, and operations strategy. Their educational background includes an MBA from Rice University and a BA from Vanderbilt University.
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