Ricky M. is currently the Engineering Director for Unified Workspace Engineering at American Express, specializing in the integration of Apple devices and services into various environments. With experience as a Senior Infrastructure Engineer at American Express, Ricky ensured macOS infrastructure compliance with federal regulations and developed user-first solutions for maximum productivity. Prior roles include serving as an Information Technology Specialist for the US Department of Defense, where Ricky provided end-user support and managed imaging for networks, as well as working as a Mac Genius at Apple, delivering technical support and repairs. Ricky's career reflects a strong commitment to enhancing digital experiences and platform security.
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