S K is currently a Service Delivery Manager at American Express, where they leverage over 12 years of experience in Salesforce, holding three certifications: Administrator, Advanced Administrator, and Platform App Builder. They lead a team focused on optimizing business processes and enhancing user experience while ensuring customer satisfaction. Previously, S K served as a Senior Process Manager and a Sr. Salesforce Administrator at Cognizant and has held other roles in various organizations. S K earned a Bachelor of Technology degree in Electrical and Electronics Engineering from Bharati Vidyapeeth.
Location
Gurgaon, India
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