Simran Setia is a Master Analyst at American Express, currently excelling in the role of Senior Dispute Analyst, where they navigate complex cases with a focus on customer satisfaction and data analysis. With over five years of experience, Simran previously worked at Better.com as a Mortgage and Finance Analyst and at Urban Company as a Subject Matter Expert, leading teams and enhancing productivity through training and performance metrics. Simran holds an MBA in Human Resources Management from Symbiosis Centre for Distance Learning and a BBA from Panjab University.
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