Stephen Thomas is a Manager specializing in Anti-Money Laundering and Know Your Customer practices, with over 15 years of experience in the travel industry. They have held various leadership roles, notably at American Express, where they excelled in customer satisfaction and significantly improved operational efficiencies, saving over $400,000. Previously, at Thomas Cook, they served as a WebRIO Developer and Store Manager, achieving top performance through strong coaching and a customer-focused approach. Stephen studied Leisure and Tourism at Sussex Downs College from 1998 to 2002.
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