Vik Kumar is a Software Quality Engineering & Observability Manager at American Express, where they lead quality engineering initiatives and data observability for critical projects. With over 20 years of experience in technology leadership across various industries, Vik has a proven track record of managing IT projects and improving software quality. They previously held significant roles at Microsoft and General Motors, focusing on quality management and team leadership in Agile environments. Vik is known for their ability to communicate effectively across organizational layers and advocate for customer needs, continually driving business value through technology improvements.
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