Vikram Patel is a seasoned software engineer with extensive experience in leading technology initiatives and developing advanced software solutions. Currently serving as a Senior Software Engineer at American Express since August 2025, Vikram previously held multiple positions at Infosys from September 2015 to August 2025, including Technology Lead and Technology Analyst. Notable achievements include architecting an enhanced CRM tool that improved card member servicing and agent engagement, leading a team of six engineers, and optimizing applications for high performance and reliability. Vikram's background also includes a strong foundation in Java and database management, complemented by a Bachelor of Engineering degree in Electrical, Electronic and Communications Engineering Technology from MCT's Rajiv Gandhi Institute Of Technology, earned between 2011 and 2015.
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