Monica Buckner has been working at AmeriHealth Administrators since September 2015 as a Configuration Analyst. Prior to that, Monica worked at Independence Blue Cross since January 1994, holding various positions such as Business Analyst, Quality Business Analyst, Sr. Marketing Operations Specialist, Group Service Associate, and Member Service Associate. In these roles, Monica interprets Medical and Claim Payment Policies to implement new requirements and functionality for HMO, POS, and PPO products in PA and NJ. Monica also runs queries, analyzes data, and identifies gaps and errors to determine changes needed to accommodate new system set up within strict deadlines.
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