David Thompson

David Thompson is a seasoned professional with extensive experience in performance management and process improvement. Currently serving as a Sr Performance Management Business Analyst at AmeriHealth Caritas since January 2023, David previously held various roles at Ricoh USA, Inc. from March 2004 to April 2022, including Program Manager, Process Improvement Project Manager, and Senior Manager of Global Account Operations. In these positions, David led complex projects, managed multiple teams, and collaborated with senior leadership to enhance customer satisfaction and drive operational improvements. Earlier experience includes a role as a Shareholder Services Specialist at PFPC, providing support to mutual fund shareholders. David's educational background includes a degree from Houghton University.