Gregory Hurst is an experienced Intraday Analyst at AmeriHealth Caritas, a position held since January 2013, with a prior background as a Business Analyst 1 at PECO Energy and a Workforce Management Analyst at Nutrisystem. At Nutrisystem, Gregory determined the impact of scheduling activities, monitored real-time call center operations using Avaya and Aspect eWorkforce Management software, and collaborated with site resources to address call traffic issues. Additionally, Gregory served as a Workforce Management Representative at Comcast Cable from August 2000 to December 2008. Gregory is currently pursuing education at Ashford University, which began in 2009.
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