AmeriHealth Caritas
Kiara Williams is an accomplished professional currently serving as a Plan Communications Support Specialist at AmeriHealth Caritas since May 2022. In this role, Kiara leads the development and distribution of member communications, consistently achieving 100% compliance with quality assurance standards and reducing processing times by 20% through improved approval workflows. Previously, Kiara worked at Penn Medicine, University of Pennsylvania Health System as a Patient Service Associate/Billing & Data Coordinator, where patient registration and documentation processes were managed to ensure full compliance with HIPAA standards while reducing wait times by 25%. Kiara's career began at Focus Pointe Global as a Project Manager, directing high-budget market research projects and enhancing operational efficiency. Kiara holds a Bachelor of Arts in Broadcast Journalism from Widener University and completed secondary education at West Catholic Preparatory High School.
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