Kristen Fox is a seasoned IT professional with extensive experience in desktop support and technical troubleshooting. Currently serving as a Senior Desktop Support Analyst at AmeriHealth Caritas since January 2014, Kristen provides comprehensive technical support to a network of 4,000 end users. Previous roles include Desktop Support Technician at EVRAZ North America, where responsibilities involved managing help tickets and resolving issues with various end-point devices, and Tier 2 Helpdesk/Access Management at WSFS Bank, where Kristen contributed to the Windows 7 Refresh and Migration project. Additional experience as an Independent IT Contractor and Corporate Provisioning Support Analyst at Wawa, Inc., highlights Kristen's ability to manage technical issues across diverse environments. Kristen holds a Computer Support Technician Certificate from The Chubb Institute and has a strong foundation in IT support and network management.
This person is not in any teams
This person is not in any offices