Shana Terrell has extensive experience in the healthcare insurance industry, currently serving as a Senior Business Analyst at AmeriHealth Caritas since August 2018, after progressing through various analytical and operational roles within the same organization. Previously, Shana held the position of Business Systems Analyst II at Horizon Blue Cross Blue Shield of New Jersey for a brief period in 2018. Shana's career at AmeriHealth Caritas began in 2009 with roles that included Facets Business Systems Analyst and Operations Team Lead, where Shana provided administrative and technical support and focused on staff training and development. In earlier roles, Shana gained valuable experience as a Claims Examiner, where responsibilities included processing complex claims and monitoring medical coding and itemized billings. Shana's career began at Courtyard by Marriott as a Night Auditor. Shana holds a Bachelor of Science degree in Accounting from Lincoln University.
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