Laura Bagent is an experienced telecommunications consultant with a robust background in training, project management, and technical support. Since January 2017, Laura has served as a Telecommunications Consultant at Ramsey Enterprises, specializing in ShoreTel, Avaya, Cisco, and Nortel systems. Concurrently, Laura has been a Contract Trainer at Ameritraining, Inc. since 2008, where responsibilities include developing training programs and achieving a 100% pass ratio among employees. Previous roles at Ameritech/SBC/AT&T from 1994 to 2008 encompassed various positions, including Manager of Strategy and Planning and Project/Service Manager, where Laura excelled in project management and customer satisfaction. Laura holds an Associate's degree in Business from South Suburban College and has further education from Morton College.
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