Chao Lee is a Business Performance Senior Manager specializing in Operational Excellence at Amgen, where they leverage 25 years of experience in pharmaceutical quality, manufacturing, and compliance. They have a strong background in process improvement, having worked in various roles at noted companies including Pfizer, GlaxoSmithKline, and Quest Diagnostics. Chao holds an MBA from the University of Phoenix and a BS degree from North Carolina State University. Fluent in Mandarin Chinese, they excel in developing strategies and programs that promote continuous improvement and compliance within organizational cultures.
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