Sofia Lucas Martins

Sofia Lucas Martins, PMP®, is a seasoned professional in business process excellence and operational management, currently serving as Business Excellence Lead at Amgen since September 2025. In this role, Sofia drives continuous improvement across the ACCP in collaboration with global and regional teams. Prior experience includes leadership roles at Air Liquide, where Sofia managed payroll services across multiple countries, and at Henner Group, overseeing operations for healthcare employee benefits. Additional roles encompass service operations management at Hiscox, project management at Worldpanel, and earlier positions at Ynvisible Interactive and YDX Innovation focused on product strategy and project management. Sofia holds a Management Program degree from Católica Lisbon School and a PMP certification from the Project Management Institute.