Amicassa Process Solutions, Inc. (AMICASSA), is a business process outsourcing company that provides after sales administration support to the Residential Business Group of Ayala Land, Inc. (ALI). The services includes but are not limited to the following sales administration support - reservations and bookings, customer services, monitoring of billing and collection, buyer’s financing assistance, credit investigation, documentation, and transfer and release of titles.

As a strategic business partner of Ayala Land, we provide reliable, quality real estate sales administrative services at optimal cost while upholding the brand's image and reputation. We are located in key areas around the country and accessible 24/7 world-wide. We also believe that our employees are as important as our clients. That is why we offer them meaningful careers in a nurturing workplace.

Discover how we can help you build your dreams into realities! Send your CVs to careers@amicassa.com.ph.

Amicassa Process Solutions, Inc.

Patrick Santos

This department focuses on evaluating and improving business processes to enhance organizational efficiency and effectiveness.

Business Analysis

This department ensures that products meet quality standards and regulatory requirements through systematic testing and evaluation processes.

Quality Assurance

This department manages invoicing, payment processing, and the recovery of overdue accounts.

Billing and Collections

This department focuses on assisting customers with inquiries, issues, and product-related support after purchase.

Customer Support

This department focuses on the growth and progression of associates within the organization.

Development

This department manages employee relations, recruitment, training, and compliance with labor regulations.

Amicassa Process Solutions, Inc.

Org chart

Teams

Business Analysis

Quality Assurance

Billing and Collections

Customer Support

Development

Human Resources

Offices

Amicassa Process Solutions, Inc.

Org chart

Teams

Business Analysis

Quality Assurance

Billing and Collections

Customer Support

Development

Human Resources

Offices

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