JF

John Fullam

Agile Manager / Agile Coach / Scrum of Scrums at Ammeon

John Fullam has extensive work experience in the field of project management and agile development. John started their career in 1994 as an International Contract Engineer at Ericsson LMI. John then progressed through various roles at Ericsson, including Senior Tester/Team Leader and R&D Verification Section Manager.

In 2012, John joined Ammeon where they held multiple roles including Agile Manager / Agile Coach / Scrum of Scrums and Agile Manager / Scrum of Scrums. In these roles, they were responsible for managing a team of engineers, coaching and mentoring Scrum Masters and Product Owners, and building and reshaping Agile teams. John also developed processes to ensure efficient bug management handling and excellence in execution of Scrum ceremonies.

Additionally, John served as a Customer Support Manager / Engagement Manager at Ammeon, where they were responsible for resolving customer issues in a timely and professional manner, engaging with customers and running daily meetings, and creating processes to streamline fault management. John also recruited and mentored support engineers and handled the delivery release strategy for multiple simultaneous tracks.

Throughout their career, John has demonstrated strong leadership, coaching, and problem-solving skills, as well as a commitment to continuous improvement and customer satisfaction.

John Fullam's education history includes the following:

- From 2011 to 2012, they attended NUI Maynooth and completed a Professional Diploma in Education.

- In 2008 and 2009, they attended Ericsson/Irish Management Institute and completed the Ericsson Leadership Core Curriculum.

- In 1992 and 1993, they attended NUI Maynooth and obtained a Post Grad. Diploma in Mathematics.

- From 1986 to 1990, they attended Dublin Institute of Technology, Kevin St. and earned a B.Eng in Electronic/Electrical Engineering.

In addition to their education, John Fullam has obtained the following certifications:

- John received the Project Management Professional (PMP) certification from the Project Management Institute in 2011.

- In 2009, they obtained the ISTQB Advanced Test Manager Certification from the Irish Software Testing Board.

- Also in 2009, they obtained the ISTQB Foundation Tester certification from the Irish Software Testing Board.

Links

Previous companies

Ericsson logo

Timeline

  • Agile Manager / Agile Coach / Scrum of Scrums

    January, 2016 - present

  • Agile Manager / Scrum of Scrums

    January, 2014

  • Customer Support Manager / Engagement Manager

    January, 2012