Andy Lewallen is a results-driven operations leader with over 5 years of experience in SaaS and customer success, complemented by more than 20 years in customer service and support. They currently serve as the Director of Operations at Celero Commerce, where they leverage their expertise in CRM and strategic planning to drive customer retention and team performance. Previously, Andy has held various roles in customer success, technical support, and technical sales, and has been instrumental in optimizing operational workflows and enhancing client satisfaction across multiple industries. Andy earned a Bachelor’s degree in Recording Industry - Studio Engineer with a minor in Computer Science from Middle Tennessee State University.
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