Paul deVries has extensive experience in implementation management, solutions engineering, and network operations. At AlasConnect, from July 2021 to January 2022, notable achievements included reducing average time to resolution by 60%, decreasing average daily calls by 40%, and improving customer satisfaction scores by 8 points. Previous roles include assistant project manager at Alaska Mechanical, Inc. from May 2006 to July 2013 and senior systems technician at ALASCONNECT, INC. from July 2013 to November 2019. Currently, Paul deVries serves as a solutions engineer at Alasconnect. Educational qualifications include a Bachelor of Science degree in Computer Science from the University of Alaska Fairbanks, obtained between 2003 and 2008.
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