Mark Adagi

Mark Adagi possesses a diverse array of experience in customer support and technology roles. Currently serving as a Support Agent at AmpiFire since November 2020, Mark collaborates with a team to enhance the online presence of small businesses. Previous positions include working as a Call Center Representative at Smarter Call Center Solutions, where Mark managed inbound and outbound calls for taxi services, and as an IT Support Analyst at Netmen LLC, providing comprehensive IT support and system analysis. Earlier experience includes roles as IT Support Technician and Engineering Technician, contributing to the development of medical devices at IDEV Technologies and Abbott Laboratories. Mark began a career in customer service as a Floor Supervisor at Kroger, ensuring high-quality service delivery. Educational qualifications include an Associate of Arts in Mathematics and Computer Science from San Jacinto College and a Bachelor of Engineering in Computer Engineering from the University of Houston-Clear Lake.