Raphaël Lopes

Raphaël Lopes is an experienced professional specializing in application management and retail operations, currently serving as Responsable applications at Amplifon since January 2025. Previously, Raphaël held various roles at Hermès, including Responsable Coordination Filiales et Amélioration Continue Retail and Responsable Support Retail, where responsibilities encompassed performance barometer construction, application improvement prioritization, team support, and event management. Prior experience at IBM involved consulting roles focusing on ERP project management, quality assurance, and KPI performance publishing for clients such as Hermès and Royal Canin. Additional experience includes positions at Mondelēz International and Nielsen, which involved category management and marketing analysis. Academic qualifications comprise a master's degree in management control and risk management from TBS Education and a DUT in commercial techniques from IUT de Sceaux.